Emiliyan Todorov is part of the infrastructure teams at Paysafe and is responsible for global DevOps and CloudOps, which create and maintain reliable and scalable systems. In his professional role, he combines people management and practical technical work as part of projects in the company’s various business products and environments.

What skills do you think will be most important for cloud infrastructure specialists in the next 3–5 years?

With the constant development of technologies in the field of cloud solutions and the growing interest of companies in them, specialists in this field are increasingly in demand. The migration from private infrastructures to cloud solutions requires experts who can create secure, efficient, and financially sound plans, as well as architectures that do not disrupt the availability of business products.

The market is moving towards more complex roles that combine design, cost optimization, automation, working with multi-cloud and hybrid environments, and security. This is a natural evolution of the specialist profile and reflects the long-term goals of companies in the field of cloud solutions.

Candidates are increasingly valued for soft skills that enable them to translate technical skills in cloud solutions into business value. Presentation skills and the ability to adapt content for non-technical audiences will also find increasing application in the intertwined infrastructure and business solutions in the cloud.

What approaches do you use at Paysafe to develop and retain talent in a team that works with cloud technologies?

At Paysafe, we focus on technical work in which employees see meaning, opportunities for growth and development, a positive culture, and the idea that cloud infrastructure solutions have value equivalent to that of our business products. In modern business applications to end customers, infrastructure plays a key role in ensuring fast, secure, and reliable service for our users.

Beyond the ongoing maintenance of our systems, employees work on business tasks with infrastructure dependencies that provoke technical thinking and experimentation, leading to the construction of architecture and a model for its reliable long-term maintenance, often distributed across different teams and continents. Paysafe operates in a modern DevOps-oriented environment that encourages collaboration, autonomy in decision-making, and the use of modern infrastructure tools such as code, monitoring, and telemetry.

Employees have access to a variety of resources with up-to-date technical literature and certification opportunities provided by the company.

What role do you think automation and artificial intelligence will play in the development of talent in this field?

Automation and artificial intelligence are the main accelerators of technical development for candidates in the field of cloud technologies. They help create intelligent and predictable technical solutions, with an additional key feature: the ability to automatically recognize and correct errors.

By using automation for routine operations, specialists gain more time to invest in infrastructure development and decision-making for its improvement based on feedback from monitoring tools that track systems at multiple levels and build a comprehensive picture of behaviour.

What new roles or profiles do you expect to see emerge in the field of cloud infrastructure, and how should candidates prepare for them?

With the development of cloud solutions, artificial intelligence, and automation capabilities, traditionally known roles will evolve into new hybrid ones in line with market demand.

Some of these roles are:

Cloud-native Platform Engineer – focused on creating platforms for developing cloud-based business systems

Cloud FinOps Specialist – as infrastructure grows, so does the need for cost control and optimization

SecOps Engineer – working with infrastructure as code for security control, as well as building systems for early problem detection

To prepare, candidates need to keep up with trends in the field, as well as the increasing number of products appearing in the portfolios of companies offering cloud solutions. Researching and experimenting with new technologies gives candidates visibility into new opportunities that they can use as part of their work, apply them, and improve existing infrastructure solutions.

The material and image are provided by Paysafe