Apple is to launch a self-service repair scheme. The new service enables customers to carry out their own device repairs by allowing access to Apple genuine parts and tools.
The new Self Service Repair scheme will begin next year in the US and the first available parts will be for iPhone 12 and 13. There’s an expectation more countries will follow in 2022.
The technology giant said the new service would allow those who are comfortable with completing their own repairs, the opportunity to do so, with the first stage of the programme offering repair parts for the iPhone display, battery and camera. Jeff Williams, Apple’s chief operating officer said:
“Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed. In the past three years, Apple has nearly doubled the number of service locations with access to Apple genuine parts, tools, and training, and now we’re providing an option for those who wish to complete their own repairs.”
Apple will launch a new Self Service Repair Online Store as part of the scheme. This way customers will be able to order replacement parts and any tools required, with those who return used parts for recycling given credit towards their purchase.