Microsoft said it is investigating problems with its Outlook email service as users encounter issues accessing, sending or searching for emails on the platform.
Late Monday, there were more than 2,000 instances of people reporting problems with Outlook, according to Downdetector.com, which tracks outages by collecting status reports from sources including bugs submitted by users of its platform.
“Users primarily hosted in the North American region attempting to access Outlook.com may be unable to send, receive, or search email. Additional functionality such as Calendar consumed by other services such as Microsoft Teams would also be affected,”
Microsoft said in an update on its status page.
We're investigating access and service issues for Outlook. More information will be provided in the admin center under EX512238 as it becomes available.
— Microsoft 365 Status (@MSFT365Status) February 7, 2023
The web monitoring firm showed that reports dropped to 351 incidents of people raising complaints as of 2:10 ET.
A “recent change” led to the issue and the company was working to restart portions of the affected infrastructure in order to restore service, Microsoft said in a tweet.